Antony Townsend
Complaints Commissioner

The Commissioner’s profile

Antony was appointed Financial Services Complaints Commissioner from 1 May 2014 and reappointed in May 2017.

He is Chair of the UK and Ireland Regulatory Board of the Royal Institution of Chartered Surveyors and a member of its global Regulatory Board, Chair of the Regulatory Board of the Association of Chartered Certified Accountants, a member of the Board of the Professional Standards Authority for Health and Social Care where he chairs its Scrutiny Committee, a member of the Determinations Panel of the Pensions Regulator, and a Trustee of Citizens Advice South Warwickshire.

Antony was the first Chief Executive of the Solicitors Regulation Authority from its establishment in 2006 until January 2014. He was the General Dental Council’s chief executive from 2001-2006, In the 1990s, Antony held a number of senior roles at the General Medical Council.

His earlier career was with the Home Office, where he worked primarily on criminal justice issues.