We only deal with complaints against the Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England (in respect of its oversight of the banking clearing houses and payment settlement schemes). If you require guidance as to whether your complaint might be investigated by the Commissioner, or any additional information, please contact the Office of the Complaints Commissioner as follows:

Telephone: 020 7562 5530

In writing to:
The Office of the Complaints Commissioner
23 Austin Friars
London EC2N 2QP

If the Commissioner and office staff are not available messages left on the answering machine will be dealt with promptly.